Your Privacy Matters

1. Information We Collect

Inay's Kitchen collects information to provide better services to our customers. We collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, and payment information.
• Order History: Details of your orders, preferences, and special requests.
• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: How you interact with our website, including pages visited and actions taken.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and payment processing.
• Customer Support: To respond to your inquiries, feedback, and support requests.
• Personalization: To personalize your experience and recommend dishes you might enjoy.
• Marketing: To send you promotional offers, newsletters, and updates with your consent.
• Improvement: To analyze usage and improve our services and website experience.

3. Information Sharing

We value your privacy and do not sell your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We share information with delivery partners, payment processors, and other third parties to fulfill your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
• With Your Consent: We will ask for your consent before sharing your information for any other purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All sensitive data is encrypted using industry-standard protocols.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Audits: We regularly review our security practices and update them as needed.
• Secure Payment: All payment transactions are processed through secure, PCI-compliant gateways.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct your personal information at any time.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of marketing communications at any time.
• Data Portability: You can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at restaurant@example.com.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device. We use them for:

• Essential Cookies: Necessary for the website to function properly, such as session management.
• Preference Cookies: Remember your preferences, such as language and delivery location.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Third-Party Services

We may use third-party services to enhance our offerings. These services have their own privacy policies and terms of use:

• Payment Processors: GCash, credit card, and other payment gateways.
• Delivery Partners: Third-party delivery services that fulfill your orders.
• Analytics Providers: Tools that help us understand user behavior and improve our services.
• Communication Services: Email and SMS providers for sending notifications and updates.

We encourage you to review the privacy policies of these third-party services before using them.

8. Children's Privacy

Inay's Kitchen does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Our services are intended for general audiences and are not directed at children. We comply with applicable laws regarding children's privacy, including the Children's Online Privacy Protection Act (COPPA).

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.